Refunds and cancellations
HashiConf San Francisco pass: Attendees may cancel their registration by providing written notice to HashiCorp (firstname.lastname@example.org).
Depending on the cancellation date and subject to the terms below, a refund may be provided as follows:
a. If you cancel within 45 days prior to the start of HashiConf, you are eligible for a full refund, minus a 4% transaction fee.
b. If you cancel between 44 and 30 days prior to the start of HashiConf, you are eligible for a 50% refund, minus a 4% transaction fee.
c. If you cancel between 29 and 15 days prior to the start of HashiConf, you are eligible for a 30% refund, minus a 4% transaction fee.
d. HashiCorp will not provide any refunds if you cancel less than 14 days prior to the start of HashiConf.
e. Tickets may be transferred to another attendee free of charge up to 7 days prior to the start of HashiConf.
f. In the event that HashiConf is canceled for any reason/force majeure, your ticket will be refunded in full regardless of how many days it is prior to the start of the event.
Virtual pass: Attendees may cancel their registration or request deletion of their registration details by providing written notice to HashiCorp (email@example.com).
Covid-related policies: HashiConf will abide by local health and safety laws/regulations that are in place, including any in place at the time for COVID-19, at the time of the event and will require that all attendees comply. Exact protocols aligned to local government laws/regulations will be issued closer to the event.
In the event you test positive for Covid on the first day of HashiConf, you may qualify for credit. To request credit for your attendance fee, please contact firstname.lastname@example.org. The following guidelines will apply to your credit:
Amount: Credit offers will be limited to the amount spent in 2023 (in the same currency that the attendance fee was paid in).
Fee difference: The credit value of your ticket will be eligible to be applied toward the price of a new ticket to attend HashiConf in 2024. If the fee to attend in 2024 is less than the fee in 2023, unused portions of credit shall be forfeited and non-transferable.
Transfer: Attendees can transfer the whole portion of their credit to another attendee up to 7 days prior to the event. Partial credit transfers are not permitted.
Expiry: Credits issued in 2023 will expire by December 31, 2024. If you do not use the credit, your credit will be forfeited on December 31, 2024.
Disclaimer: These policies may be subject to change as application laws and regulations may change.